:root{--navy:#0b1f44;--blue:#2f66f6;--orange:#ff8b2d;--green:#16a36a;--red:#dc3f4c;--amber:#d88700;--bg:#f5f7fb;--card:#fff;--text:#172033;--muted:#667085;--line:#e3e8f0;--shadow:0 18px 50px rgba(11,31,68,.08)}*{box-sizing:border-box}body{margin:0;font-family:Inter,Arial,sans-serif;background:var(--bg);color:var(--text)}button,input,select,textarea{font:inherit}.hidden{display:none!important}.auth-screen{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 15% 15%,rgba(47,102,246,.18),transparent 28%),linear-gradient(135deg,#07162f,#12376d)}.auth-card{width:min(420px,92vw);background:#fff;border-radius:24px;padding:30px;box-shadow:0 30px 80px rgba(0,0,0,.28)}.brand-mark,.sidebar-brand>span{width:46px;height:46px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(135deg,var(--blue),#7048ff);color:#fff;font-weight:900}.auth-card h1{margin:16px 0 6px}.auth-card p{color:var(--muted);margin:0 0 22px}.auth-card label,.modal label{display:block;font-size:12px;font-weight:800;margin-bottom:12px}.auth-card input,.modal input,.modal select,.modal textarea,.toolbar input,.toolbar select{width:100%;border:1px solid var(--line);border-radius:11px;padding:11px;background:#fff;margin-top:6px}.primary,.secondary,.link-button,.logout,.nav-item,.menu-button{border:0;cursor:pointer}.primary{background:linear-gradient(135deg,var(--blue),#5c45eb);color:#fff;border-radius:10px;padding:11px 16px;font-weight:900}.secondary{background:#eef2f7;color:#334155;border-radius:10px;padding:11px 16px;font-weight:800}.app{min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:250px;background:var(--navy);color:#fff;padding:20px;display:flex;flex-direction:column;z-index:20}.sidebar-brand{display:flex;align-items:center;gap:11px;margin-bottom:25px}.sidebar-brand strong,.sidebar-brand small{display:block}.sidebar-brand small{opacity:.62;font-size:10px;margin-top:3px}.sidebar nav{display:grid;gap:6px}.nav-item{text-align:left;padding:12px 14px;border-radius:11px;background:transparent;color:rgba(255,255,255,.72);font-weight:800}.nav-item:hover,.nav-item.active{background:rgba(255,255,255,.12);color:#fff}.logout{margin-top:auto;padding:11px;border-radius:10px;background:rgba(255,255,255,.1);color:#fff}.main{margin-left:250px;min-height:100vh}.topbar{height:70px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 25px;position:sticky;top:0;z-index:15}.topbar>div strong,.topbar>div small{display:block}.topbar small{color:var(--muted);font-size:10px;margin-top:3px}.sync-badge{margin-left:auto;padding:7px 10px;border-radius:999px;background:#fff4dc;color:#a36500;font-size:10px;font-weight:900}.sync-badge.ok{background:#e8f8ef;color:#127a4b}.sync-badge.error{background:#fff0f1;color:#b42332}.menu-button{display:none;background:#eef2f7;border-radius:9px;padding:8px}.view{display:none;padding:25px}.view.active{display:block}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px}.page-heading h1{margin:4px 0 0;color:var(--navy)}.eyebrow{font-size:9px;font-weight:900;letter-spacing:.12em;color:var(--blue)}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:16px}.kpi-grid article,.panel{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow)}.kpi-grid article{padding:17px}.kpi-grid span,.kpi-grid strong{display:block}.kpi-grid span{font-size:10px;color:var(--muted);font-weight:800}.kpi-grid strong{font-size:24px;color:var(--navy);margin-top:7px}.dashboard-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:16px}.panel{padding:17px}.panel-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:13px}.panel-head h2{font-size:16px;margin:0}.panel-head p{font-size:10px;color:var(--muted);margin:4px 0 0}.link-button{background:transparent;color:var(--blue);font-size:10px;font-weight:900}.renewal-cards{display:grid;grid-template-columns:repeat(4,1fr);gap:11px;margin-bottom:16px}.renewal-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:15px;text-align:left;cursor:pointer}.renewal-card span,.renewal-card strong{display:block}.renewal-card span{font-size:9px;color:var(--muted)}.renewal-card strong{font-size:20px;margin-top:5px}.renewal-card.expired{border-left:5px solid var(--red)}.renewal-card.today{border-left:5px solid var(--orange)}.renewal-card.week{border-left:5px solid var(--amber)}.renewal-card.fortnight{border-left:5px solid var(--green)}.toolbar{display:grid;grid-template-columns:1fr 210px;gap:10px;margin-bottom:14px}.customer-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.customer-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:17px;box-shadow:var(--shadow)}.customer-card h3{margin:0;color:var(--navy)}.customer-card p{font-size:10px;color:var(--muted);margin:6px 0}.card-actions{display:flex;gap:7px;margin-top:13px}.card-actions button,.table-actions button{border:0;border-radius:8px;padding:7px 9px;cursor:pointer;font-size:9px;font-weight:900}.edit{background:#edf3ff;color:var(--blue)}.delete{background:#fff0f1;color:var(--red)}.detail{background:#e9f8f0;color:var(--green)}.table-wrap{overflow:auto}.table-wrap.panel{padding:0}table{width:100%;border-collapse:collapse;min-width:850px}th,td{padding:12px;border-bottom:1px solid var(--line);font-size:10px;text-align:left}th{background:#f8fafc;color:#475467;font-size:9px;text-transform:uppercase;letter-spacing:.05em}td strong,td small{display:block}td small{color:var(--muted);margin-top:3px}.day-badge{display:inline-flex;padding:7px 9px;border-radius:999px;font-size:9px;font-weight:900;white-space:nowrap}.day-badge.expired{background:#fff0f1;color:var(--red)}.day-badge.today{background:#fff0e6;color:#c76100}.day-badge.urgent{background:#fff6dc;color:#a56800}.day-badge.soon{background:#eaf8f0;color:#127a4b}.day-badge.normal{background:#edf3ff;color:var(--blue)}.compact-list{display:grid;gap:8px}.compact-item{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px;border:1px solid var(--line);border-radius:11px;cursor:pointer}.compact-item strong,.compact-item small{display:block}.compact-item small{color:var(--muted);font-size:9px;margin-top:3px}.empty{padding:28px;text-align:center;color:var(--muted)}.modal{position:fixed;inset:0;background:rgba(7,22,47,.55);display:grid;place-items:center;padding:20px;z-index:60}.modal-card{position:relative;width:min(760px,96vw);max-height:92vh;overflow:auto;background:#fff;border-radius:20px;padding:24px;box-shadow:0 30px 80px rgba(0,0,0,.25)}.modal-card.wide{width:min(1000px,96vw)}.modal-close{position:absolute;right:14px;top:12px;border:0;background:#eef2f7;width:34px;height:34px;border-radius:10px;cursor:pointer;font-size:20px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.section-divider{border-top:1px solid var(--line);margin:18px 0 13px;padding-top:13px;font-size:11px;font-weight:900;color:var(--navy)}.sticky-actions{position:sticky;bottom:-24px;background:#fff;border-top:1px solid var(--line);padding:15px 0 2px;display:flex;justify-content:flex-end;gap:8px}.toast{position:fixed;right:20px;bottom:20px;background:var(--navy);color:#fff;padding:13px 16px;border-radius:12px;z-index:100;font-size:11px;font-weight:800}.renewal-select,.renewal-note{width:100%;border:1px solid var(--line);border-radius:8px;padding:8px;background:#fff}.save-renewal{border:0;background:var(--blue);color:#fff;border-radius:8px;padding:8px 10px;font-size:9px;font-weight:900;cursor:pointer}.detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.detail-grid>div{background:#f8fafc;border-radius:11px;padding:12px}.detail-grid span,.detail-grid strong{display:block}.detail-grid span{font-size:8px;color:var(--muted)}.detail-grid strong{font-size:10px;margin-top:4px}.customer-policies{margin-top:20px}
@media(max-width:1100px){.kpi-grid,.renewal-cards{grid-template-columns:1fr 1fr}.customer-grid{grid-template-columns:1fr 1fr}.dashboard-grid{grid-template-columns:1fr}}@media(max-width:760px){.sidebar{transform:translateX(-100%);transition:.2s}.sidebar.open{transform:translateX(0)}.main{margin-left:0}.menu-button{display:block}.view{padding:16px}.topbar{padding:0 16px}.page-heading{align-items:flex-start;flex-direction:column}.kpi-grid,.renewal-cards,.customer-grid,.form-grid,.detail-grid{grid-template-columns:1fr}.toolbar{grid-template-columns:1fr}.modal{padding:8px}.modal-card{max-height:96vh;padding:18px}.sticky-actions{bottom:-18px}.primary,.secondary{min-height:42px}}

/* v1.1 dashboard */
.renewal-cards{grid-template-columns:repeat(5,minmax(0,1fr))}.renewal-card.month{border-top:4px solid #7c5cff}.dashboard-renewal-item{display:grid;grid-template-columns:1fr auto;gap:8px}.compact-main{border:0;background:transparent;display:flex;align-items:center;justify-content:space-between;gap:12px;text-align:left;width:100%;padding:0;color:inherit;cursor:pointer}.compact-edit{white-space:nowrap;align-self:center}@media(max-width:900px){.renewal-cards{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:560px){.renewal-cards{grid-template-columns:1fr}.dashboard-renewal-item{grid-template-columns:1fr}.compact-edit{width:100%}}

/* v1.2 Müşteri 360 */
.customer-360-header{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:16px}.customer-360-header h1{margin:4px 0;color:var(--navy)}.customer-360-header p{margin:0;color:var(--muted);font-size:10px}.customer-360-actions{display:flex;gap:8px;flex-wrap:wrap}.customer-360-kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:16px}.customer-360-kpis article{border:1px solid var(--line);border-radius:13px;padding:13px;background:linear-gradient(180deg,#fff,#f8fafc)}.customer-360-kpis span,.customer-360-kpis strong{display:block}.customer-360-kpis span{font-size:8px;color:var(--muted);font-weight:800}.customer-360-kpis strong{font-size:17px;color:var(--navy);margin-top:5px}.customer-360-layout{display:grid;grid-template-columns:1.1fr .9fr;gap:14px}.customer-360-section{margin-top:18px}.vehicle-360-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.vehicle-360-card{border:1px solid var(--line);border-radius:14px;padding:13px;background:#fff}.vehicle-360-head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}.vehicle-360-head strong,.vehicle-360-head span{display:block}.vehicle-360-head>span{font-size:8px;color:var(--muted);font-weight:900}.vehicle-plate{font-size:14px;font-weight:900;color:var(--blue);margin-bottom:4px}.vehicle-360-meta{display:grid;grid-template-columns:1fr 1fr;gap:6px;margin-top:10px}.vehicle-360-meta span{font-size:8px;color:var(--muted);background:#f8fafc;padding:7px;border-radius:8px}.renewal-360-list{display:grid;gap:8px}.renewal-360-item{width:100%;border:1px solid var(--line);border-radius:11px;padding:10px;background:#fff;display:flex;justify-content:space-between;align-items:center;gap:10px;text-align:left;cursor:pointer}.renewal-360-item strong,.renewal-360-item small{display:block}.renewal-360-item small{font-size:8px;color:var(--muted);margin-top:3px}.customer-360-table{border:1px solid var(--line);border-radius:14px;background:#fff}.collection-badge{display:inline-flex;padding:6px 8px;border-radius:999px;font-size:8px;font-weight:900}.collection-badge.paid{background:#e8f8ef;color:#127a4b}.collection-badge.partial{background:#fff6dc;color:#a56800}.collection-badge.waiting{background:#fff0f1;color:var(--red)}
@media(max-width:900px){.customer-360-layout{grid-template-columns:1fr}.customer-360-kpis{grid-template-columns:1fr 1fr}.vehicle-360-grid{grid-template-columns:1fr}}@media(max-width:560px){.customer-360-header{flex-direction:column}.customer-360-actions{width:100%}.customer-360-actions button{flex:1}.customer-360-kpis{grid-template-columns:1fr}.vehicle-360-meta{grid-template-columns:1fr}}

/* v1.4 Hızlı poliçe ve akıllı arama */
.topbar{gap:16px}.global-search-wrap{position:relative;flex:1;max-width:560px;margin-left:auto}.global-search-wrap input{width:100%;border:1px solid var(--line);border-radius:12px;padding:11px 14px;background:var(--card);color:var(--text);font-size:12px}.global-search-wrap input:focus{outline:2px solid rgba(39,100,255,.15);border-color:var(--primary)}.global-search-results{position:absolute;left:0;right:0;top:calc(100% + 7px);z-index:80;background:var(--card);border:1px solid var(--line);border-radius:14px;box-shadow:0 22px 55px rgba(15,23,42,.18);max-height:390px;overflow:auto;padding:7px}.global-search-results.hidden{display:none}.global-search-results button{width:100%;border:0;background:transparent;color:inherit;display:grid;grid-template-columns:32px 1fr;gap:10px;align-items:center;text-align:left;padding:10px;border-radius:10px;cursor:pointer}.global-search-results button:hover{background:var(--soft)}.global-search-results button>span{width:32px;height:32px;border-radius:9px;background:#edf3ff;display:grid;place-items:center}.global-search-results strong,.global-search-results small{display:block}.global-search-results strong{font-size:11px}.global-search-results small{font-size:9px;color:var(--muted);margin-top:3px}.global-search-empty{padding:16px;text-align:center;color:var(--muted);font-size:10px}
#policyModal .modal-card{width:min(900px,96vw)}#policyModal .form-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
@media(max-width:900px){.topbar{flex-wrap:wrap}.global-search-wrap{order:3;max-width:none;flex-basis:100%}#policyModal .form-grid{grid-template-columns:1fr 1fr}}
@media(max-width:600px){#policyModal .form-grid{grid-template-columns:1fr}.global-search-results{position:fixed;left:12px;right:12px;top:118px}}

/* v1.5 Tahsilat ve Taksit Merkezi */
.clickable-kpi{cursor:pointer}.collection-kpis{margin-bottom:18px}.money-positive{color:#14804a;font-weight:800}.money-negative{color:#c0392b;font-weight:800}.small-button{padding:7px 10px;font-size:11px}.payment-modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:16px}.payment-modal-head h2{margin:5px 0}.payment-modal-head p{margin:0;color:var(--muted)}.payment-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:16px}.payment-summary article{padding:14px;border:1px solid var(--line);border-radius:13px;background:var(--soft)}.payment-summary span,.payment-summary strong{display:block}.payment-summary span{font-size:10px;color:var(--muted);font-weight:800;text-transform:uppercase}.payment-summary strong{font-size:17px;margin-top:5px}.payment-form{margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}
@media(max-width:760px){.payment-modal-head{flex-direction:column}.payment-summary{grid-template-columns:1fr 1fr}.collection-kpis{grid-template-columns:1fr 1fr}}

/* v2.0 CRM'in Kalbi */
.heading-actions{display:flex;gap:8px;flex-wrap:wrap}.page-heading p{margin:6px 0 0;color:var(--muted)}
.daily-summary-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin:14px 0}.daily-summary-card{border:1px solid var(--line);background:var(--card);border-radius:16px;padding:15px;text-align:left;cursor:pointer;box-shadow:var(--shadow);transition:.2s}.daily-summary-card:hover{transform:translateY(-3px)}.daily-summary-card span,.daily-summary-card strong,.daily-summary-card small{display:block}.daily-summary-card span{font-size:10px;font-weight:900;color:var(--text)}.daily-summary-card strong{font-size:26px;margin:7px 0;color:var(--navy)}.daily-summary-card small{font-size:9px;color:var(--muted)}.daily-summary-card.calls{border-top:4px solid #2764ff}.daily-summary-card.renewals{border-top:4px solid #ff6b6b}.daily-summary-card.payments{border-top:4px solid #ff9f1c}.daily-summary-card.birthdays{border-top:4px solid #7c5cff}.daily-summary-card.quotes{border-top:4px solid #22c7a9}
.today-production-strip{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:14px}.today-production-strip article{background:linear-gradient(135deg,#081d43,#174b8f);color:#fff;border-radius:14px;padding:15px}.today-production-strip span,.today-production-strip strong{display:block}.today-production-strip span{font-size:9px;opacity:.75}.today-production-strip strong{font-size:19px;margin-top:5px}.daily-work-panel{margin-bottom:14px}.daily-work-list{display:grid;gap:8px}.daily-work-item{display:grid;grid-template-columns:auto 1fr auto;gap:10px;align-items:center;border:1px solid var(--line);border-radius:12px;padding:10px}.daily-work-icon{width:34px;height:34px;border-radius:10px;background:#f1f5f9;display:grid;place-items:center}.daily-work-main{border:0;background:transparent;text-align:left;cursor:pointer;color:inherit}.daily-work-main strong,.daily-work-main small{display:block}.daily-work-main small{color:var(--muted);margin-top:3px}
.task-kpis{margin-bottom:14px}.task-category,.task-priority,.task-status{display:inline-flex;border-radius:999px;padding:5px 8px;font-size:8px;font-weight:900}.task-category{background:#edf3ff;color:#2764ff}.task-priority.normal{background:#eef2f7;color:#64748b}.task-priority.high{background:#fff4d8;color:#a76200}.task-priority.urgent{background:#fff0f0;color:#c23b3b}.task-status.open{background:#edf3ff;color:#2764ff}.task-status.done{background:#edfff9;color:#14957f}.task-done{opacity:.62}.task-done strong{text-decoration:line-through}
.renewal-history summary{cursor:pointer;color:#2764ff;font-size:9px;font-weight:900;white-space:nowrap}.renewal-history-list{min-width:230px;display:grid;gap:7px;margin-top:8px}.history-item{border-left:3px solid #2764ff;background:#f8fafc;border-radius:8px;padding:8px}.history-item span,.history-item strong,.history-item p{display:block}.history-item span{font-size:7px;color:var(--muted)}.history-item strong{font-size:9px;margin-top:3px}.history-item p{font-size:8px;margin:4px 0 0;color:#475569;line-height:1.5}.history-empty{font-size:8px;color:var(--muted)}
@media(max-width:1100px){.daily-summary-grid{grid-template-columns:repeat(3,1fr)}}@media(max-width:750px){.daily-summary-grid,.today-production-strip{grid-template-columns:1fr 1fr}.heading-actions{width:100%}.heading-actions button{flex:1}}@media(max-width:480px){.daily-summary-grid,.today-production-strip{grid-template-columns:1fr}.daily-work-item{grid-template-columns:auto 1fr}.daily-work-item>.task-priority{grid-column:1/-1;justify-self:start}}


/* v2.1 WhatsApp İletişim Paneli */
.whatsapp-button,.whatsapp-send{border:0;border-radius:9px;padding:8px 11px;background:#20b858;color:#fff;font-weight:800;cursor:pointer}.whatsapp-button:hover,.whatsapp-send:hover{filter:brightness(.94)}.whatsapp-button:disabled{opacity:.45;cursor:not-allowed}.whatsapp-kpis{margin-bottom:18px}.whatsapp-customer-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.whatsapp-customer-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:17px;box-shadow:var(--shadow)}.whatsapp-customer-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.whatsapp-customer-head h3{margin:0;color:var(--navy);font-size:17px}.whatsapp-customer-head p{margin:4px 0 0;color:var(--muted);font-size:12px}.whatsapp-status{border-radius:999px;padding:5px 8px;font-size:10px;font-weight:900}.whatsapp-status.ready{background:#e8f8ee;color:#14823f}.whatsapp-status.missing{background:#fff0f0;color:#c33}.whatsapp-customer-meta{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin:14px 0}.whatsapp-customer-meta span{background:#f6f8fc;border-radius:9px;padding:9px;font-size:10px;color:#53627a}.whatsapp-card-actions{display:flex;gap:7px;flex-wrap:wrap}.whatsapp-modal-card{width:min(760px,95vw)}.whatsapp-modal-head{display:flex;align-items:center;gap:13px;margin-bottom:18px}.whatsapp-logo{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:#20b858;color:#fff;font-size:12px;font-weight:900}.whatsapp-modal-head h2{margin:3px 0}.whatsapp-modal-head p{margin:0;color:var(--muted)}.whatsapp-preview{margin-top:12px;border-radius:14px;background:#e9f8ee;padding:14px}.whatsapp-preview strong{display:block;color:#14823f;font-size:10px;text-transform:uppercase;margin-bottom:7px}.whatsapp-preview p{white-space:pre-wrap;margin:0;color:#244230;line-height:1.65}.whatsapp-send{padding:11px 18px}.customer-card .card-actions{flex-wrap:wrap}
@media(max-width:900px){.whatsapp-customer-grid{grid-template-columns:1fr}.whatsapp-customer-meta{grid-template-columns:1fr}}

/* v2.2 çalışan iletişim merkezi */
.topbar-status{display:flex;align-items:center;gap:8px}.version-badge{background:#e8f8ee;color:#14823f;border-radius:999px;padding:7px 10px;font-size:10px;font-weight:900;white-space:nowrap}.whatsapp-history-panel{margin-top:18px}.communication-history-list{display:grid;gap:9px}.communication-log-item{display:grid;grid-template-columns:auto 1fr auto;gap:11px;align-items:start;border:1px solid var(--line);border-radius:13px;padding:12px;background:#fff}.communication-log-icon{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:#20b858;color:#fff;font-size:10px;font-weight:900}.communication-log-item strong{color:var(--navy)}.communication-log-item p{margin:4px 0;color:#41516a;white-space:pre-wrap;line-height:1.5;max-height:72px;overflow:hidden}.communication-log-item small{color:var(--muted)}.whatsapp-send-status{margin-top:12px;padding:10px 12px;border-radius:10px;background:#e8f8ee;color:#14823f;font-size:12px;font-weight:800}@media(max-width:760px){.topbar-status{display:none}.communication-log-item{grid-template-columns:auto 1fr}.communication-log-item button{grid-column:1/-1}}